Adjusters, Surveyors and other professionals

Senator process and collect expert fee invoices for any professionals appointed by underwriters and insurance brokers operating at Lloyd’s of London, the London Market and internationally.

Our range of cash collection services and capabilities for expert invoice collection will include:

• Processing and collection of current & aged fee invoices – either part or whole.
• Processing and collection of Pre-Underwriting risk survey fees.
• Full Account reconciliations and credit control functions.
• Collection of invoices when debtor information is incomplete or unknown to the expert
• Collection of aged/historical/previously uncollectable debt. 
• Capability to purchase aged debt in part or entirety from the expert.

Why the need for expert fee collection?

Most Lloyd’s Brokers and Underwriters do not provide an expert fee collection service and appointed experts and professionals often find themselves with no method to secure payment for their services. This problem is magnified when the expert is not authorised or unable to access or interrogate the numerous complex London Market software systems. Aside from the leading underwriter it is commonplace that they are not even informed of the full participants who are required to settle the invoice for services provided.

Ther are numerous cases where experts have been forced to exit the London Market due to the delays and complexities associated with invoice collection.

Senator fulfils the full collection process alongside the credit control function and liaises closely with designated account managers. Decades of experience and a vast network of contacts accelerates the process and strengthens balance sheet liquidity.

At Senator we recognise the importance of guiding all our potential new clients through an introductory process to clarify and simplify every stage and aspect of our service provision. A senior member of management will undertake this process, and, upon instruction, a team of account managers will be allocated as a principal point of contact.